I booked my appointment with the elderly, Dr Ganley from green bay affordable dentures after being refereed to her by the affordable dentures corporate head Virginia Howards *who by the way wont return phone calls* as i was having issues with the service(or lack there of) i was receiving from the affordable dentures in milwaukee with dr donnie rivera. The finally agreed to do a full refund so i set up my appointment for green bay almost a month in advance.
Today was my appointment, as prompted, i arrived on time, and filled out the paperwork they asked me to do. they sat me in the dentist chair where i got the pleasure of waiting for 45 minutes for this old hag to come in. Finally the "doctor" arrives in my room, asks me my name, and goes right into telling me she's not accepting me as a patient as i called corporate on my last dentist, and she "didnt want to get involved with that"
in other words, let me sum this up for you. instead of telling me this over the phone, i drove 4 hours with my family and took off of work to be told by this old bat she wouldnt handle my treatment because she feared me sharing feedback on her work.
THAT should speak volumes to you right there!!! She was rude, and unpleasant, and completely unethical on her timing of telling me that i wouldn't be getting my teeth taken care of. because of her, i'm requesting a full refund and going to aspen dental. i'd rather pay out of my nose than be treated like a *** pawn in this doctor against patient game they have going on.
dont bother calling corporate, not only is virgina howard wrong about most of the information she gave me, she also did me the solid pleasure of setting me up with an appointment with a doctor that was unwilling to see me. slow clap guys, you lost my business!!!!!!!!!!!
Product or Service Mentioned: Affordable Dentures Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $5000.
Preferred solution: Full refund.
Affordable Dentures Cons: How they handled me from start to finish, Dr ganley.
Location: Green Bay, Wisconsin