Purchased the premium dentures, same day service, Dec 11th, (they were overbooked). Takes pretty much all day.
When you pick them up it’s late and they don’t spend the time with the patient and fitting the dentures. Tried denture adhesive to make them stay in, didn’t work. Their office closed from Dec 20th to Jan 2ndfor Christmas holiday. Went back Jan 2nd dropped upper denture off for them to adjust.
Received a call Jan 11th that teeth were ready. (Length of time wasn’t all their fault as Savannah had snow and most places were closed for two or three days). Teeth now did not require adhesive but were difficult to remove. Jan 15th could not get upper denture out, called office reached call center.
Told them I needed to speak with someone at the office in Pooler. Waited 30 minutes and called back. Told them I was tearing my Moms lips trying to remove the dentures. Asked them again to have someone call me.
Called back a third time and was told the office was closed. Poor customer service.
They only want your money, everything they say is there is no guarantee. Spend the extra and go to a professional.
Product or Service Mentioned: Affordable Dentures Dentures.
Reason of review: Poor customer service.
Monetary Loss: $1200.
Preferred solution: Let the company propose a solution.
Affordable Dentures Pros: Price.
Affordable Dentures Cons: Service.