Most helpful review

Dentures have been gone more than 4 weeks

After over 4 and 1/2 weeks of waiting for my dentures, I have started calling to find out about them and to get them to call the company to get them made. The company had started to not answer my calls, and yesterday they had my number blocked. With the help of Pissed Consumer, I now have been able to can Consumer Help to ask questions and lodge a complaint.

User's recommendation: Don't use this company unless you want to get the cheaper denture that are made in-house.

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ID
#4072850 Review #4072850 is a subjective opinion of poster.
Location
Spartanburg, South Carolina

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Verified Reviewer
New Reviewer

Who is in charge of this franchise.Contact information.

Paid for dentures.Correction was promised in case needed.Contacted in 72 hours after dentures were delivered since correction was required.Correction was not honored.Despite paperwork which guarantees it and verbal promise as well.
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ID
#3890988 Review #3890988 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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Verified Reviewer
New Reviewer

Poor service, no antibiotics, exposed bone

I had pre paid several months ago for ultra fit top and lower dentures and lower 6 teeth extractions at the rockingham affordable dentures office. required to pre pay whole amount. so thousands of dollars spent and my nightmare began. First top try in made looked great...
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ID
#2858689 Review #2858689 is a subjective opinion of poster.
Location
Waxhaw, North Carolina

I want others seeking dental dentures to avoid these same experiences

This was one of the most horrible and humiliating experiences I have ever gone through in my lifetime.

User's recommendation: Check the reviews and ask all the questions before making your final decision. Check other options and dentist.

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ID
#2789620 Review #2789620 is a subjective opinion of poster.
Location
De Soto, Missouri

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New Reviewer

POOR COMMUNICATION, AND PEOPLE SKILLS

There is a nurse or aid that is ABSOLUTELY rude and hasn't answered any of my questions. Last Nov I had 22 extractions and got a temporary set then. Had an appointment today 4/27/2021 @ 9am to get my permanent plates as discussed on the phone previous days before. So it's been right around 6 months. I get there, and they want to make adjustments to the temp plate instead of doing what was scheduled and discussed over the phone days earlier. I paid all up front ($6550) for them not to care what I want or to take the time to talk to me like an adult, as I was treated like a child.

User's recommendation: PLEASE DO YOUR RESEARCH, this place is a failure in my eyes.

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ID
#2523491 Review #2523491 is a subjective opinion of poster.
Pros
  • Great dentist
Cons
  • Poor staff
Loss
$1310
Preferred solution
To make me whole

Extremely poor service