I just want my money back !!! I have tried for 2 years to get dentures that fit from Affordable Dentures in Florence, AL.
I went yesterday and asked for my dental records, they said, "We can not give them to you, the Dr. is no longer here, and would have to release them." I thought the law was that they had to give them to you regardless. She said, "On my final denture that it was marked patient approved." I said, "WHAT? I went out of here crying, I told the woman they were too Big, they didn't fit, and too high on one side, and didn't feel like they even touched on the other side.
Slipping and sliding around too Big. I had gone for a whole year borrowing money to get there. I sent a letter to the complaints board that week saying I wanted my money back while the Dr. was still there, within 100 days of getting my final denture.
The policy said that if you were not satisfied they would give your money back within 100 days of getting them. The lady who works there said, "The smallest tray we have to make them is too big for her mouth, and her bite is off, and nothing we do is going to work. I don't understand why I haven't been reimbursed yet? There is no need for me to go back there, they could trim on the final denture till Jesus returns and it would not fit.
It sends shooting pain up through my head when I bite down on it and slips and slides, and I been in a cup since the day I got them, still wearing a temporary denture for about a year.
Just money thrown away with no final denture that I can even wear. I will have to go somewhere else, and they told me so.
Product or Service Mentioned: Affordable Dentures Dentures.
Reason of review: Problem with delivery.
Monetary Loss: $1885.
Preferred solution: Full refund.
Affordable Dentures Cons: Wearing temporary denture a year too big and no final denture.