I live in Morristown Tennessee and had my dentures made at the local affordable dentures office. I got the ultra package, over 2k was spent just there.
They called me back and I sat down and in the tray in front of me was a cup with someone else's spent mouthwash, and some type of used mouthpiece. Needless to say it was disgusting. When the "manager" came in to assist me she rudely told me that I had to yell and tell someone to clean the room if I wanted that. So asked me if I wanted any of the used items on the tray.
Pretty obnoxious I think. But it gets worse. The lady kept telling me she couldn't do anything because it had been over 2 years since I got my permanent dentures. I knew that wasn't right so she kept thumbing through papers and said OK its only been 1 year 5 months but I still can't do anything without you paying an additional $200.
After her just repeatedly saying I can't help you. I got up and said I'm taking my Pusiness elsewhere. I know this sounds ridiculous but this is honestly how I was treated. The manager followed me out of the exam room yelling don't you ever come back here and don't trash my office.
She followed me down the hallway yelling this I didn't say a word trust me it was really hard to keep quiet but somehow I managed. The people that worked in the back were in the hallway looking at her wondering why is this woman yelling at this patient like this. So I called the main headquarters and they said that this wasn't the first complaint on this woman and they would call back with a location I could go to hopefully get these horrible overpriced dentures fixed. I have never in my life witnessed such rudeness and disrespect from any place of business.
BEWARE MORRISTOWN TENNESSEE CITIZENS DONT BE A VICTIM OF THIS PLACE. Its hard to believe that anyone could be in business with people as rude and obnoxious as this woman was to me.
Product or Service Mentioned: Affordable Dentures Dentures.
Reason of review: Poor customer service.
Store Location: Heart Butte, Montana