I was 10 minutes late to my first visit. It was dark, i missed my exit and was coming from another state.
No excuse though and was thoroughly berated in front of two other staff, by the manager i assume. I almost cried as it took 5 years to get the nerve up to even get this dental work done. Everytime i tried to explain what had happened, she talked over me. Talked down to me, she made me feel very uncomfortable.
When i said dont condescend to me she talked to me even more as though i had no sense. I take it, she is not used to anyone standing up for themselves thats how she handles it. I even apologized and every visit was more tense than the last. Now i want to change offices to the state im in and being told no, i have to go back to the office started at.
So now i sit here with my account in limbo and a soft partial needing built up and nowhere to go.
If you call this good service you can keep it. I will never advise anyone going to this office unless you like being treated like a 2nd class citizen.
Product or Service Mentioned: Affordable Dentures Manager.
Reason of review: Poor customer service.